Legal & Compliance Hub | GLP Let's Talk

Terms of Use

GLP Let's Talk · Last Updated: May 20, 2026

Welcome to GLP Let's Talk.

By accessing or using this website, services, forms, communications, applications, portals, or related systems (collectively, the “Services”), you agree to these Terms of Use.

If you do not agree to these Terms, do not use the Services.

1. Not Medical Advice

The content provided through GLP Let's Talk is for informational and administrative purposes only.

Nothing on this website or through our communication systems constitutes medical advice, diagnosis, treatment, prescribing, a provider-patient relationship, or emergency medical care.

All medical decisions are made solely by licensed healthcare providers. Do not disregard professional medical advice or delay seeking medical care based on information from this website or related communications.

If you believe you are experiencing a medical emergency, call 911 immediately.

2. Eligibility

You must be at least 18 years old to use the Services unless otherwise permitted by law and supervised by a legal guardian or licensed provider.

By using the Services, you represent that the information you provide is truthful and accurate, you are legally permitted to use the Services, and you will not use the Services for unlawful purposes.

3. Provider Review Required

Submitting information through this website does not guarantee treatment, medication, prescription approval, provider acceptance, consultation approval, or refill authorization. All eligibility and treatment decisions are determined solely by licensed healthcare providers.

4. Compounded Medication Notice

Certain medications discussed through the Services may be compounded medications prepared by licensed pharmacies. Compounded medications are not FDA-approved branded drugs, may differ from commercially available medications, and are prescribed only at the discretion of licensed healthcare providers. GLP Let's Talk does not manufacture medications.

5. AI-Assisted Communications

GLP Let's Talk may use automated systems, AI-assisted tools, chat systems, SMS systems, email systems, and workflow automations to assist with scheduling, reminders, intake support, account communications, and administrative coordination.

These systems do not diagnose conditions, do not prescribe medications, do not provide medical advice, and do not replace licensed healthcare professionals. Users should not rely on AI systems for medical decisions.

6. User Responsibilities

You agree not to submit false information, impersonate another person, misuse the Services, attempt unauthorized access, interfere with website functionality, or use the Services for unlawful activity. You are responsible for maintaining the confidentiality of your account information where applicable.

7. Payment Terms

If payments are collected through the Services, all pricing is subject to change. Fees may include provider fees, medication fees, shipping fees, administrative fees, or follow-up fees. Payment authorization may be required before services are rendered. Refund eligibility, if any, is governed by the Refund Policy.

8. Communication Consent

By submitting forms or contact information, you consent to receive appointment communications, intake-related communications, administrative messages, service-related SMS, service-related emails, and AI-assisted communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications.

9. No Guarantees

GLP Let's Talk makes no guarantees regarding treatment outcomes, weight loss results, medication availability, speed of fulfillment, provider approval, or clinical outcomes. Individual results vary.

10. Third-Party Services

The Services may integrate with third-party providers, including pharmacies, telehealth systems, payment processors, hosting providers, CRM systems, and communication providers. GLP Let's Talk is not responsible for third-party outages, errors, or actions.

11. Limitation of Liability

To the maximum extent permitted by law, GLP Let's Talk shall not be liable for indirect, incidental, or consequential damages, lost profits, loss of data, treatment outcomes, or third-party actions. Use of the Services is at your own risk.

12. Modifications

GLP Let's Talk may modify these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by the laws of the applicable operating jurisdiction, without regard to conflict of law principles.

14. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

Privacy Policy

GLP Let's Talk · Last Updated: May 20, 2026

GLP Let's Talk respects your privacy and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, disclosed, and protected.

1. Information We Collect

Personal Information

  • Name, phone number, and email address
  • Mailing address and date of birth

Health-Related Information

  • Health history and intake responses
  • Medication-related information and provider communications

Technical Information

  • IP address and browser details
  • Cookies, device information, and website usage data

2. How Information Is Used

Information may be used for intake processing, provider review, scheduling, communication, refill coordination, payment processing, customer support, compliance requirements, security monitoring, and workflow automation.

3. AI-Assisted Tools

GLP Let's Talk may use AI-assisted systems for administrative support, intake routing, appointment reminders, communication workflows, and FAQ support. AI systems do not provide medical advice or clinical judgment.

4. Communications

By providing contact information, users consent to receive SMS messages, email communications, appointment reminders, intake notifications, and service-related updates. Message frequency varies. Message and data rates may apply. Users may opt out by replying STOP to SMS communications.

5. Sharing of Information

Information may be shared with licensed healthcare providers, pharmacies, payment processors, communication vendors, technology vendors, and compliance vendors. Information is shared only as reasonably necessary to operate the Services.

6. Data Security

GLP Let's Talk uses commercially reasonable safeguards to help protect information. However, no system can guarantee complete security. Users submit information at their own risk.

7. Cookies

The website may use cookies and tracking technologies to improve user experience, analyze traffic, maximize performance, and support advertising efforts. Users may disable cookies through browser settings.

8. Children's Privacy

The Services are not intended for children under 18. GLP Let's Talk does not knowingly collect personal information from children under 18.

9. HIPAA

Where applicable, certain health information may be protected under HIPAA. Additional HIPAA-related notices may apply.

10. State Privacy Rights

Residents of certain states may have rights regarding access to information, deletion requests, correction requests, and data portability. Requests may be submitted through the contact information below.

11. Policy Changes

GLP Let's Talk may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

Medical Disclaimer

GLP Let's Talk · Last Updated: May 20, 2026

1. Important Medical Notice

GLP Let's Talk provides general information, administrative support, intake coordination, scheduling support, patient communication support, and access to provider-reviewed care pathways where available. GLP Let's Talk does not provide medical advice.

Nothing on this website, in any form, through any chat system, through SMS, through email, through AI-assisted communication, through phone communication, through marketing content, or through any related service should be interpreted as medical advice, diagnosis, treatment recommendation, prescription, medication approval, dosage instruction, emergency medical guidance, a substitute for a licensed healthcare provider, or a provider-patient relationship by itself.

All clinical decisions are made solely by licensed healthcare providers acting within the scope of their professional judgment and applicable law.

2. Provider Review Required

Submitting an intake form or contacting GLP Let's Talk does not guarantee eligibility for care, approval for treatment, prescription of any medication, access to any specific medication, refill approval, dosage adjustment, clinical outcome, weight loss result, medical clearance, or pharmacy fulfillment.

3. No Diagnosis or Condition Assessment

GLP Let's Talk does not diagnose medical conditions. Website content, educational material, AI-assisted tools, intake forms, support staff, and administrative communications do not determine whether a person has obesity, diabetes, insulin resistance, metabolic syndrome, hormonal imbalance, nutritional deficiency, or medication intolerance.

4. No Emergency Services

GLP Let's Talk is not an emergency medical service. Do not use this website, online forms, chat, AI-assisted tools, SMS, email, phone messages, or patient support channels for emergencies.

If you experience chest pain, trouble breathing, severe allergic reactions, swelling, severe abdominal pain, severe vomiting, or suicidal thoughts, call 911 or visit an emergency room immediately.

5. Medication Information

Information about medications, including GLP-1 medications or related therapies, is provided for general educational and administrative purposes only. It does not imply that a medication is appropriate, safe, or available for you.

6. Dosage and Side Effect Questions

GLP Let's Talk does not provide dosage guidance. Do not start, stop, increase, decrease, restart, skip, combine, or change any medication based on website content, automated messages, or administrative workflows. Direct all configuration questions to your provider.

7. Individual Results Vary

GLP Let's Talk does not guarantee specific weight loss metrics, improved lab values, or medication tolerance limits. Success relies heavily on distinct personal health background parameters.

8. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

Compounded Medication Disclosure

GLP Let's Talk · Last Updated: May 20, 2026

1. Important Disclosure

GLP Let's Talk may provide general information about provider-reviewed treatment pathways that may involve medications prepared by licensed compounding pharmacies. This disclosure explains structural rules and regulatory definitions regarding these pathways.

2. Compounded Medications Are Not FDA-Approved Branded Drugs

Compounded medications are not identical to FDA-approved branded medications. They are not reviewed or approved by the FDA for safety, effectiveness, or manufacturing quality before being dispensed. They are customized formulations prepared by a licensed pharmacy under a explicit clinical directive.

3. No Claim of Equivalence

GLP Let's Talk does not claim that any compounded medication is identical, interchangeable, or a generic version of any FDA-approved branded drug like Ozempic®, Wegovy®, or Mounjaro®. Formulations may differ fundamentally in active baseline concentrations, stabilizers, additives, packaging, and regulatory status definitions.

4. Safety Risks & Dosing Administration

Compounded medications carry operational risks, including volume measurement confusion, storage temperature variables, or delayed logistics delivery timelines. Dose measurements vary significantly based on syringe style type, fluid density, and compound metrics. Always verify explicit dose execution tracks directly with the primary dispensing pharmacist or clinical provider.

5. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

Telehealth Informed Consent

GLP Let's Talk · Last Updated: May 20, 2026

1. Purpose & Definition

Telehealth involves the use of secure electronic communication channels—including online intake questionnaires, remote store-and-forward systems, digital portal check-ins, asynchronous secure messaging, and telephonic or video encounters—to perform clinical evaluations without an in-person physical examination window.

2. Risks and Structural Limitations

By electing to receive care via telehealth frameworks, you acknowledge explicit risks: remote software infrastructure can suffer transmission drops, hardware resolution limits may restrict full visual evaluation, and the absence of immediate physical vitals tracking means obscure underlying medical symptoms might go unobserved. Providers reserve the right to decline digital treatment paths and recommend local physical evaluation.

3. Patient Affirmation Statement

You verify that you will answer health questionnaires with complete honesty, confirm your current legal coordinate location at the exact time of service execution, and will not alter tracking elements. You retain the absolute right to terminate this telehealth tracking consent loop at any time, which will immediately end your associated program access track.

4. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

Notice of Privacy Practices (HIPAA)

GLP Let's Talk · Effective Date: May 20, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU MAY ACCESS THAT INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Our Commitment to Your Privacy

We protect Protected Health Information ("PHI") in accordance with federal and state tracking rules, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). PHI covers identifying metadata connected to your medical history parameters, intake form records, clinical notes, and prescription logs.

2. Permitted Permutations of Use & Sharing

We distribute core processing files to partner operations only across explicit treatment paths: coordinating formulations with compounding pharmacies, processing out-of-pocket transaction balances, optimizing technical workflow automation systems, or providing details to state health authorities when legally required by active subpoena or statutory oversight mandates.

3. Your Patient Rights Outline

You have the following rights regarding your personal health records data: you can request physical or electronic export copies of your processing file, file file correction requests if factual records contain errors, restrict specific shared target streams, and file formal security privacy complaints to the U.S. Department of Health and Human Services without fear of operational retaliation.

4. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

SMS Terms & Conditions

GLP Let's Talk · Last Updated: May 20, 2026

By opting into SMS communications from GLP Let's Talk, you agree to these SMS Terms.

1. Message Types & Frequency

Users may receive automated texts regarding appointment reminders, intake file statuses, refill coordination flags, billing alerts, and system support answers. Messaging frequencies vary dynamically depending on configuration needs.

2. Costs, Opt-Out, and Carrier Terms

Standard message and data rates applied by your mobile carrier apply. Agreement to text logging loops is completely optional and never conditional for product procurement tracks. Reply STOP at any time to opt out, or text HELP for explicit assistance strings. Carriers hold zero structural liability for delayed delivery tracks.

3. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

AI-Assisted Communication Disclosure

GLP Let's Talk · Last Updated: May 20, 2026

GLP Let's Talk may use automated systems and AI-assisted technologies to support administrative and communication functions.

1. Scope of Automated Systems

Automated algorithms assist with scheduling requests, automated intake distribution steps, tracking notification messages, and basic question triage routes. These tools are purely administrative utility assets. They do not possess medical intuition, cannot alter medication dosages, cannot diagnose symptoms, and do not replace licensed healthcare providers under any circumstances.

Automated responses may contain timing lag or textual inaccuracies. Never consult automated assets to address urgent symptoms. For emergency situations, immediately contact 911.

2. Contact Information

GLP Let's Talk · 28421 Utica Rd, Roseville, MI 48066 · Phone: (302) 357-7756 · Email: [email protected]

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